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Image background not working
Last Post 03-22-2010 4:46 PM byreeflink. 24 Replies.
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MAXreeferUser is Offline
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MAXreefer

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02-01-2010 6:37 AM  

First of all thanks for this nice application to create a signature.
I tried it out with my RK LITE and NET module and it grabs the RSS pretty well.

Unfortunately I don't get the image background to work.

I created a .png in Fireworks and in Photoshop and saved it as 8 bit as mentioned in the tutorial.
My image has a black background and for some reason when I upload it doesn't show up as a black but more a greenish blue background.
Even tried out to save it then as a 24 bit but it gives me the same result.

What could I be doing wrong?
Thanks for any help
Michael



Scott RoweUser is Offline
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02-01-2010 6:44 AM  
Try saving it as a png-24. I think I need to update the help to reflect that.


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MAXreefer

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02-01-2010 7:05 AM  

Thanks for you quick reply....

 

I did the png 24 now and still not working. First I thought it might have been a fireworks issue and therefore I processed it with CS3 but same result

I attched the pic I am using here

 

Michael

 


12142398419.png

Scott RoweUser is Offline
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02-01-2010 7:36 AM  
There have been some hinky issues with transparent backgrounds that I haven't been able to chase down (this is deeeeep into image file formats, and that's uncharted waters for me.) Let me explore more.


MAXreeferUser is Offline
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MAXreefer

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02-01-2010 7:55 AM  

Thank you again....

I am just surprised I see a lot of sig's with nice background pictures and don't understand how they got it to work...
Mine has no a "transparent" background but a solid black one as you can see.



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02-01-2010 10:46 AM  
Okay, I'll admit it, I'm stumped.. I've tried saving your image as png-24, png-8, with transparency, without, with dithering, without, web pallette, indexed color, etc etc etc etc (and various combinations thereof)..



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02-01-2010 4:19 PM  
Well, on further tinkering, I know it has something to do with alpha blending.. I turned off some of the alpha font blending, and your background works now.. but it made the font on some other sigs very crisp and not smooth.


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MAXreefer

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02-01-2010 4:25 PM  

Thank you so much for getting this to work. Really appreciate it!!!

If I understand you well you didn't had to alter my picture but instead your script to make this work?



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02-01-2010 4:31 PM  
Yes and no.. I'm still hunting down the issue.. If I take your image and open it in photoshop, create a layer below the background, and cut out the blank area to the side, fill with a different color- ithat works.

It's as though it doesn't like the transparent black background (which it actually is- not a black fill, but a black background.)

Still messing with it- the crispness of the fonts just doesn't look quite right.


Scott RoweUser is Offline
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02-01-2010 4:47 PM  
Can you recreate the image with a background that's not perfectly black? Try an RGB of 1,0,0.


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MAXreefer

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02-01-2010 4:49 PM  
Posted By Ashlar on 02/01/2010 4:47 PM
Can you recreate the image with a background that's not perfectly black? Try an RGB of 1,0,0.


Sure.. I can do that and PM it to you

 

 



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MAXreefer

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02-01-2010 5:10 PM  

Here is the new background... RGB 2.0.0

I didn't add the "maxreefer" text but I guess for our purpose it is not needed

 

Michael

 

 


121952034.png

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02-01-2010 5:48 PM  
Hrmm.. it still comes up as that color being the transparent alpha bit.. try starting with a white background, filling an intermediate layer with black, and the image on top.


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02-01-2010 5:56 PM  

Posted By Ashlar on 02/01/2010 5:48 PM
Hrmm.. it still comes up as that color being the transparent alpha bit.. try starting with a white background, filling an intermediate layer with black, and the image on top.

 

Here is the new one.... White background, 1st layer in black and then I have put the image on top and saved in png 24

 

 

 


121552176668.png

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02-01-2010 6:02 PM  
Nope, same deal.. do you have a psd version of this file that I could fiddle with? If so, I'll shoot you my email address so that you can send it to me.


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02-01-2010 7:17 PM  
Michael, check your email..

For anyone who stumbles onto this problem- here's how we fixed it, but danged if I know _why_ this worked.. I saved the psd as a jpg, opened the jpg, then saved as png-24, no interlacing, no transparency.. it's as though there was hidden channel data or alpha blending set, that we could NOT get rid of.


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bigc07

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02-21-2010 9:56 AM  
I am having the same problem, I have tried this fix but I still cannot get it to work.


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02-21-2010 11:38 AM  
Try saving as a jpeg, then back to png-24. I noticed one of the files you uploaded actually wasn't a png, just an image renamed to png.


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bigc07

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02-21-2010 1:23 PM  
Yes I forgot about the "save for web" option so I wasn't saving it right at first! But I did try saving it to jpeg and resaving it to png-24, I tried png 24 and 8 but to no luck..Im using Photoshop Elements so idk if this will make a difference.


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bigc07

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02-21-2010 1:27 PM  

Here is the image as a jpeg...



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